An owner or administrator of your device activated BitLocker protection (also called device encryption on some devices) through the Settings app or Control Panel: In this case the user activating BitLocker either selected where to save the key or (in the case of device encryption) it was automatically saved to their Microsoft account.Your device is a modern device that meets certain requirements to automatically enable device encryption: In this case, your BitLocker recovery key is automatically saved to your Microsoft account before protection is activated.If you still can’t find your Secret Key, contact 1Password Support.How Was BitLocker Activated On My Device? There are three common ways for BitLocker to start protecting your device: If you’ve lost access to a device, learn how to regenerate your Secret Key. If you don’t have one of those, but you belong to a family or team account, ask a family organizer or team administrator to recover your account. a browser you’ve used to sign in to your account before.the 1Password app on any device where you’re already signed in to your account.To find your Secret Key, you’ll need one of the following: We don’t have a copy of your Secret Key or any way to recover or reset it for you.

It protects your account together with your 1Password account password, which only you know. If you're part of a team that uses 1Password Business, and you can't find an Emergency Kit saved on your device, Emergency Kits may be turned off for your team. If you don’t remember saving your Emergency Kit, look in your Downloads folder for a PDF file named “1Password Emergency Kit”. You can find your Secret Key and Setup Code in your Emergency Kit, which may be saved on the device you used to create your 1Password account. Find your Secret Key in your Emergency Kit To make sure you can always access your account, set up the 1Password apps and download your Emergency Kit. You won’t be able to find your Secret Key in Safari unless you sign in to your 1Password account at least once every 7 days.

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